Locationtrip Holidays Private Limited ("Locationtrip,"
the "Company","We," "Us,"
and "Our,") respect your privacy and are
committed to protect it through our compliance with this privacy
policy. This policy describes:
- The types of information that we may collect from you
when you access or use our Website, applications and other online
services (collectively, our "Services"); and
- Our practices for collecting, using, maintaining,
protecting and disclosing that information.
This policy applies only to the information that we collect through
our Services, in email, text and other electronic communications
sent through or in connection with our Services. This policy DOES
NOT apply to information that you provide to, or that is collected
by, any third-party, such as hotels/restaurants at which you make
reservations and /or pay through our Services and social networks
that you use in connection with our Services. We encourage you to
consult directly with such third-parties about their privacy
Please read this policy carefully to
understand our policies and practices regarding your information
and how we will treat it. If you do not agree with our policies and
practices, your choice is not to use our Services. By accessing or
may change from time to time, your continued use of our Services
after we make changes is deemed to be acceptance of those changes,
so please check the policy periodically for updates.
THE INFORMATION WE COLLECT AND HOW WE USE IT
We collect several types of information from and about users of our
Services, including information:
- By which you may be personally identified; and/or
- About your internet connection, the equipment you use to
access our Services and your usage details.
- Directly from you when you provide it to us; and/or
- Automatically as you navigate through our Services
Information You Provide to Us:
The information we collect on or through our Services may include:
- Your account information : Your full
name, email address, postal code, password and other information
you may provide with your account, such as your gender, mobile
phone number. Your profile picture if any, that will be publicly
displayed as part of your account profile. You may optionally
provide us with this information through third-party sign-in
services such as Facebook, twitter and Google Plus. In such
cases, we fetch and store whatever information is made available
to us by you through these sign-in services.
- Your preferences: Your preferences and
settings such as time zone and language.
- Your content: Information you provide
through our Services, including your reviews, photographs,
comments, lists, followers, the users you follow, current and
prior restaurant reservation details, Hotel and food ordering
details and history, favorite hotels, speciality rooms,
restaurants, contact information of people you add to, or notify
of, your hotel/food bookings through our Services, names, and
other information you provide on our Services, and other
information in your account profile.
- Your searches and other activities:
- Your browsing information: How long you
used our Services and which features you used; the ads you
- Your communications: Communications
between you and other users or merchants through our Services
- Your transactional information: If you
make reservations or purchases through our Services, we may
collect and store information about you to process your requests
and automatically complete forms for future transactions,
including (but not limited to) your phone number, address, email,
billing information and credit or payment card information. This
information may be shared with third-parties which assist in
processing and fulfilling your requests, etc.When you submit
credit or payment card information, we encrypt the information
using industry standard technologies, as further described below
under "Payment Card Information." If you write reviews about
hotels/rooms/restaurants with which you conduct transactions
through our Services, we may publicly display information that
you transacted with those businesses.
- Your Public Posts: You also may provide
information (such as ratings, reviews, tips, photos, comments,
likes, bookmarks, friends, lists, etc.) to be published or
displayed (hereinafter, "posted") on publicly accessible areas of
our Services, or transmitted to other users of our Services or
third-parties (collectively, "User Contributions"). Your User
Contributions are posted on and transmitted to others at your own
- We use the information you provide to us to enhance the
functionality and improve the quality of our Services, and to
personalize your experience while using our Services. We also use
this information to display relevant advertising, provide support
to you, communicate with you, and comply with our legal
Information We Collect Through Automatic Data Collection
We may automatically collect certain information about the computer
or devices (including mobile devices) you use to access the
Services, and about your use of the Services, even if you use the
Services without registering or logging in.
- Usage information : Details of your use of our Services,
including traffic data, location data, logs and other
communication data and the resources that you access and use on
or through our Services.
Device information : If you are using personal computer or laptop, we may
collect browser specific details and while using a mobile device, we also may
collect data that identifies your mobile device, device-specific settings and
characteristics, and latitude/longitude details.
- Stored information and files : Our applications also may
access metadata and other information associated with other files
stored on your mobile device.
- Location information : Our applications collect real-time
information about the location of your device, as permitted by
- Last URL visited : The URL of the last web page you
visited before visiting our websites.
- Your preferences : Your preferences and settings such as
time zone and language.
- Your activity on the Services : Information about your
activity on the Services, such as your search queries, comments,
domain names, search results selected, number of clicks, pages
viewed and the order of those pages, how long you visited our
Services, the date and time you used the Services, error logs,
and other similar information.
Precise Location Information and How to Opt Out
When you use one of our location-enabled services (for example,
when you access Services from a mobile device), we may collect and
process information about your mobile device's GPS location
(including the latitude, longitude or altitude of your mobile
device) and the time the location information is recorded to
customize the Services with location-based information and features
(for example, to inform you about hotel/ restaurants in your area
or applicable promotions)
Cookies and Other Electronic Tools.
tags, web beacons, mobile device IDs, and similar files or
technologies to collect and store information in respect to your
use of the Services and third party websites. Most browsers are set
to automatically allow cookies. Please note it may be possible to
disable some (but not all) cookies through your device or browser
settings, but doing so may interfere with certain functionality on
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect from you for a variety of
purposes, including to:
- Process and respond to your queries
- Understand our users (what they do on our Services, what
features they like, how they use them, etc.), improve the content
and features of our Services (such as by personalizing content to
your interests), process and complete your transactions, and make
- Administer our Services and diagnose technical problems.
- Send you communications that you have requested or that
may be of interest to you.
- Send you questions from other users that you may be able
to answer if you have registered with Locationtrip.
- Enable us to show you ads that are relevant to you.
- Generate and review reports and data about, and to
conduct research on, our user base and Service usage patterns.
- Administer contests and sweep stakes.
- Provide you with customer support.
- Provide you with notices about your account.
- Carry out our obligations and enforce our rights arising
from any contracts entered into between you and us, including for
billing and collection.
- Notify you about changes to our Services.
- Allow you to participate in interactive features offered
through our Services.
- In any other way we may describe when you provide the
- In any other way we may describe when you provide the
We may also use your information to contact you about our own and
third-party goods and services that may be of interest to you. If
you do not want us to use your information in this way, please
check the relevant box located on the form on which we collect your
data and/or adjust your user preferences in your account profile.
We may use the information we have collected from you to enable us
to display advertisements to our advertisers' target audiences.
Even though we do not disclose your personal information for these
purposes without your consent, if you click on or otherwise
interact with an advertisement, the advertiser may assume that you
meet its target criteria.
HOW WE SHARE THE INFORMATION WE COLLECT
We may disclose personal information that we collect or you
General Information Disclosures
- To contractors, service providers and other third-parties
whom we use to support our business (e.g. room booking and food
delivery) and who are bound by contractual obligations to keep
personal information confidential and use it only for the
purposes for which we disclose it to them.
- To third-parties to market their products or services to
you if you have consented to receive the promotional updates. We
contractually require these third-parties to keep personal
information confidential and use it only for the purposes for
which we disclose it to them.
- To fulfil the purpose for which you provide it.
- For any other purpose disclosed by us when you provide
- Service Providers. We may share your information with
outside vendors that we use for a variety of purposes, such as to
send you emails and messages on behalf of other Locationtrip
members, push notifications to your mobile device on our behalf,
provide voice recognition services to process your spoken queries
and questions, help us analyze use of our Services, and process
and collect payments. Some of our products, services and
databases are hosted by third party hosting services providers.
We also may use vendors for other projects, such as conducting
surveys or organizing sweepstakes for us. We may share
information about you with these vendors only to enable them to
perform their services.
- Legal Purposes. We may share your information when we
believe in good faith that such sharing is reasonably necessary
in order to investigate, prevent, or take action regarding
possible illegal activities or to comply with legal process.
agreements, including for billing and collection purposes.
- Consent. We may share your information in any other
circumstances where we have your consent.
Information Shared with Hotels and Restaurants
When you make a hotel room booking or execute online food ordering
transaction through our Services, your information is provided to
us and to the Hotel/ restaurants with whom you choose to reserve.
In order to facilitate your reservation and online Hotel room and
food order processing, we provide your information to that
hotels/restaurant in a similar manner as if you had made a room
reservation or food order directly with the hotel/restaurant. If
you provide a mobile phone number, hotels, restaurants or
Locationtrip may send you text messages regarding your reservation
or order's delivery status. Some hotels/restaurants also require
you to provide credit or debit card account information to secure
your reservation. When you make a room booking or online food
ordering transaction through our Services and/or make a payment to
a hotel/restaurant through our Services, we may also share with the
hotel/restaurants additional information, such as information about
your preferences and history or information that we collect from
third-parties. Information you choose to share with a Hotel/
restaurant when you make a reservation and/or pay a
hotel/restaurant through our Services may be used by the
hotel/restaurant for its own purposes. We do not control the
privacy practices of hotels/restaurants. Please contact the
respective hotels/ restaurant directly if you want to learn about
its privacy practices.
Payment Card/Bank Information.
To use certain of our Services, such as to make room or food
reservations at certain hotel/restaurants and to make payments to
certain hotels/restaurants, we may require credit, debit card
account, net banking or other payment information. By submitting
your , debit card account, net banking or other payment information
through our Services, you expressly consent to the sharing of your
information with hotel/restaurants, third-party payment processors,
and other third-party service providers (including but not limited
to vendors who provide fraud detection services to us and other
third parties), and you further agree to the following terms:
- When you use a credit/debit card account, net banking or
other payment option to secure a reservation through our Sites,
we provide your account information (including card number and
expiration date) to our third-party payment service providers and
the applicable hotels/ restaurants.
- When you initially provide your credit/debit card
account, net banking or other payment account information through
our Services in order to use our hotel/ restaurant payment
services, we may provide account information to our third-party
these third parties may store your account information so you can
use our hotel/restaurant payment services through our Services in
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal
information you provide to us. You can set your browser or mobile
device to refuse all or some browser cookies, or to alert you when
cookies are being sent. To learn how you can manage your Flash
cookie settings, visit the Flash player settings page on Adobe's
parts of our Services may then be inaccessible or not function
properly. We do not share your personal information with any
When you sign up for a locationtrip account, you are opting in to
receive emails from other Locationtrip users, businesses, and
Locationtrip itself. You can log in to manage your email
preferences here and you can follow the "unsubscribe" instructions
in commercial email messages, but note that you cannot opt out of
receiving certain administrative notices, service notices, or legal
notices from Locationtrip.
REVIEWING, CHANGING OR DELETING INFORMATION
If you would like to review, change or delete personal information
we have collected from you, or permanently delete your account,
please use the "Contact Us" link at the bottom of every page, or
contact the Locationtrip .com
ACCESSING & CORRECTING YOUR PERSONAL INFORMATION
We will take reasonable steps to accurately record the personal
information that you provide to us and any subsequent updates. We
encourage you to review, update, and correct the personal
information that we maintain about you, and you may request that we
delete personal information about you that is inaccurate,
incomplete, or irrelevant for legitimate purposes, or are being
processed in a way which infringes any applicable legal
requirement. Your right to review, update, correct, and delete your
personal information may be limited, subject to the law of your
jurisdiction: (i) if your requests are abusive or unreasonably
excessive, (ii) where the rights or safety of another person or
persons would be encroached upon, or (iii) if the information or
material you request relates to existing or anticipated legal
proceedings between you and us, or providing access to you would
prejudice negotiations between us or an investigation of possible
unlawful activity. Your right to review, update, correct, and
delete your information is subject to our records retention
policies and applicable law, including any statutory retention
SECURITY: HOW WE PROTECT YOUR INFORMATION
We have implemented appropriate physical, electronic, and
managerial procedures to safeguard and help prevent unauthorized
access to your information and to maintain data security. We cannot
guarantee its absolute security and thereby usage in a manner that
responsibility for disclosure of your information due to errors in
transmission, unauthorized third-party access, or other causes
beyond our control. You play an important role in keeping your
personal information secure. You should not share your user name,
password, or other security information for your Locationtrip
account with anyone. If we receive instructions using your user
name and password, we will consider that you have authorized the
CHILDREN UNDER 18
The Services are not intended for users under the age of 18. We do
not knowingly collect any personal information from children under
18 or market to or solicit information from anyone under the age of
18. If we become aware that a person submitting personal
information is under 18, we will delete the account and any related
information as soon as possible. If you believe we might have any
information from or about a child under 18, please contact us at
THIRD PARTY LINKS AND SERVICES
The Services may contain links to third-party websites. Your use of
these features may result in the collection, processing or sharing
of information about you, depending on the feature. Please be aware
that we are not responsible for the content or privacy practices of
other websites or services which may be linked on our services. We
do not endorse or make any representations about third-party
information you choose to provide to or that is collected by these
third parties. We strongly encourage you to read such third
parties' privacy policies.
DATA RETENTION AND ACCOUNT TERMINATION
You can close your account by visiting your profile settings page
on our website. We will remove your public posts from view and/or
dissociate them from your account profile, but we may retain
information about you for the purposes authorized under this
If your information is submitted to us through our Service when
applying for a position with our company, the information will be
used to consider your application. We may retain your information
for any period of time. This information may be shared with other
companies for the purpose of evaluating your qualifications for the
particular position or other available positions, as well as with
third-party service providers retained by us to collect, maintain
and analyze candidate submissions for job postings.
to reflect changes in the law, our data collection and use
practices, the features of our services, or advances in technology.
Please check this page periodically for changes.
If you have any queries relating to the processing/usage of
may email us at email@example.com or write at the following
Locationtrip Holidays Private Limited